Frequently Asked Questions
Everything you need to know about your premium spirits order.
What are your shipping restrictions for alcohol?
We ship to states where direct-to-consumer alcohol delivery is legally permitted. Please note that an adult signature (21+) is strictly required upon delivery; packages cannot be left unattended.
How do you ensure bottles don't break during transit?
We use industry-leading, reinforced packaging specifically designed for glass bottles. Our custom inserts provide maximum shock absorption to ensure your rare finds arrive in perfect condition.
Can I return a bottle if I change my mind?
Due to state and federal regulations regarding the sale of alcohol, we cannot accept returns once the product has left our facility. If your order is damaged or incorrect, please contact us within 48 hours for a resolution.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Shipping times vary by location but generally range from 3 to 7 business days. You will receive a tracking number as soon as your label is created.
Are the bottles listed on your site currently in stock?
Yes, our inventory is updated in real-time. If a rare or limited-edition bottle is listed as available, it is physically in our shop and ready for shipment.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like Apple Pay and Google Pay.