Returns & Exchanges
At Bonded Bottle Shop By Whiskey Bonded, we strive for complete satisfaction with every premium spirit purchase. Due to the perishable nature of our products and liquor laws, we offer a 14-day return window for damaged or incorrect shipments in their original, sealed condition.
Initiate Your Request
Contact our concierge team within 14 days of delivery with your order number and clear photos of any damaged or incorrect bottles.
Verification & Approval
Our specialists will review your claim and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if the error was ours.
Secure Packaging
Carefully repack the unopened bottle in its original protective packaging to ensure it arrives back at our warehouse without further damage.
Refund Processing
Once we receive and inspect the returned item, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing